Hindsight is 20/20. Actually, since I had LASIK and a business education, it's more like 20/15. That's eagle eyed buyer's remorse for my silly mistakes.
Anyway, this first bit of advice is for customers, and is quite obvious. Do your homework before you buy anything that is more expensive than a day's worth of pay.
A bit of research coupled with your gut instincts should steer you clear of most bad business operations. This research needs to be done for both the product/service and the vendor.
I did research on the Vento Zip before hand at places like provoscooter.com, and while there were a few bad experiences, it seemed mostly positive for the Ventos. (They also come with a 1 year manufacturer's warranty)
However, I did not do proper research on the vendor: Scootertronics. I did visit them in person, and while there were a few red flags, I overlooked most of them because they seemed friendly and willing to share some knowledge.
One trip to the Better Business Bureau website would have turned up this: 3 negative complaints. But more importantly, Scootertronics didn't even bother to reply to two of those complaints. Apparently, they answer to no one.
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